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Shipping Policy

we’re excited to offer free shipping on all orders, anywhere in India. We want your shopping experience with us to be as smooth and delightful as possible. Here are a few details about our shipping process:

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1. Free Shipping

  • We offer free standard shipping on all orders across India. No minimum purchase required.

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2. Order Processing

  • We aim to dispatch orders within 4 business days for items that are in stock.

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3. Shipping Methods

  • We use various courier services to ensure the best possible delivery time. This allows us to get your order to you quickly and reliably.

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4. Tracking

  • Once your order is shipped, you will receive a notification from us or our courier partner, which may be through email, SMS, or WhatsApp. This notification will include a tracking number so you can keep an eye on your package until it reaches you.

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5. Returns and Exchanges Pickup

  • If you wish to return or exchange a product, you must first initiate a request. To do this:

    • Log in to your account on our website with your registered email address.

    • Select the order containing the item you want to return or exchange.

    • Click "RETURN/EXCHANGE" and choose a valid reason for your request.

    • Submit the request, and our team will review it and guide you through the next steps.

    • Once your return or exchange is approved, we will arrange the pickup. Our courier partners will contact you to schedule a convenient time. Please ensure that the product is ready for collection with the box it was shipped in and the invoice.

  • For details on when returns and exchanges are applicable, please refer to our Returns and Refund Policy.

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6. Damage/Loss in Transit

  • In the rare event that your order is damaged or lost during transit, please contact us immediately. We take such matters very seriously and will promptly address any issues, which might include sending a replacement item or issuing a refund.

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7. Delays

  • While we always aim to meet our delivery times, occasionally, there might be some delays due to unforeseen circumstances with our courier partners. Rest assured, in such cases, we will proactively reach out to you, inform you of the issue, and work on the best possible solution, including offering other options such as a refund if the issue is not resolved in a timely manner. We appreciate your understanding and patience in such situations. Your satisfaction is our utmost priority.

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